Shipping Policy

Shipping Policy

Thank you for shopping with Kalon+Meraki! We want to ensure that you have a smooth and hassle-free shopping experience, which is why we have outlined our shipping policies below.

Shipping Destinations: We currently offer shipping services to all regions within Australia. Unfortunately, we do not offer international shipping at this time.

Shipping Methods and Costs: We provide the following shipping methods:

  1. Standard Shipping:

  2. Express Shipping

Please note that these delivery times are approximate and may vary depending on factors beyond our control, such as weather conditions or carrier delays.

Order Processing Time: We strive to process and dispatch all orders within 1-2 business days after order placement. However, during peak seasons or promotional periods, processing times may be slightly longer.

Tracking and Notifications: Once your order is dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment. We will also send you notifications regarding any significant updates or changes to your delivery.

Shipping Restrictions: Certain products may have shipping restrictions due to legal or logistical reasons. We apologize for any inconvenience caused, but we are unable to ship these items. Please refer to our product descriptions or contact our customer support team for more information.

Refund Policy: For information on our return and exchange policies, please refer to our dedicated page Refund Policy.

Packaging and Handling: We take great care in packaging and handling your orders to ensure they arrive in excellent condition. Fragile items are specially protected to prevent any damage during transit.

Holiday and Peak Season Shipping: Please note that during busy periods such as holidays or promotional events, shipping times may be longer than usual. We recommend placing your orders in advance to avoid any potential delays.

We hope this information provides you with clarity regarding our shipping policies. If you have any further questions or concerns, please do not hesitate to contact us.